Terms of Service: CarDr.com Inc
These terms and conditions are a contract between you with CarDr.com Inc (CarDr.com or company or we). By visiting our website at www.cardr.com or ordering an inspection with CarDr.com, you are agreeing to be bound by these terms and conditions and are not transferable to another party. When purchasing online or by phone you agree to be bound by the terms of service.
1. Seller/Owner Permission:
The seller or a legal representative of the seller or legal owner of the vehicle must provide CarDr.com with verbal or written (if off site) to perform an inspection on their vehicle.
2. CarDr.com Vehicle Inspection Service:
When you place your order with CarDr.com, you are asking us to evaluate the condition of the inspected vehicle in a parking lot, where the inspector visits the inspected vehicle at the location of the vehicle seller's choice. Our inspectors are third party local inspectors who provide a visual inspection without the ability to raise the vehicle in the air during the inspection. Our inspectors are required to follow a comprehensive checklist provided through the CarDr.com inspection App. CarDr.com makes every effort possible to but cannot guarantee 100% that our inspectors can uncover hidden issues. The use of any tools to repair or remove parts, covers or shields on any vehicle is strictly prohibited.
3. Idle Test / Test Drive:
The CarDr.com inspectors will attempt to do an Idle test as long as the vehicle starts and runs in a safe manor. Vehicles that indicate severe engine damage will be shut off and the idle test will not continue. Driving test of Vehicles will only be performed on a vehicle if the vehicle starts, runs and is in drivable condition. All vehicles need to a current License/Tag provided by the seller for test drives to be performed. Any vehicles requiring a special Driver’s License to operate the seller shall be required to provide a driver. CarDr.com inspectors operate under strict policies and will not violate any unsafe vehicles or violate any state motor vehicle laws. Once the inspection is completed, you will receive the vehicle inspection report of the along with pictures taken during the vehicle inspection.
4. CarDr.com Service Limited to Inspection
CarDr.com performs vehicle inspection services only and gives you the condition of the vehicle. The company does not verify that the seller has the legal right to sell the vehicle and is not responsible for representations made by the seller or any other party.
5. Technology, Patents and Content
CarDr.com vehicle inspection technology including mobile inspection application and OBD Diagnostic capabilities are patent pending and copyrighted.
Inspectors and User are made aware that any violations or copying our APP and content - except the final report is not permitted. Inspectors are required to keep the technology, app and data confidential and not disseminate without CarDr.com’s permission. The content of the Inspection Report is the exclusive property of the CarDr.com Inc - which includes all data and pictures.
6. Parking Lot Inspections:
CarDr.com inspections may be affected by weather and daylight conditions, as well as the cleanliness of the vehicle. There are many external factors beyond our control. These factors can reduce the accuracy of the inspection, making things such as repainting and body work difficult to detect. For the most accurate inspection report, the vehicle must be clean, dry and situated in well-lit location at the time of inspection. However, CarDr.com does not agree to take any steps or actions affecting the vehicle's condition at the time of the inspection. CarDr.com strongly suggests that you as the purchaser of the inspection contact the seller and make all necessary accommodations to ensure that the vehicle is as clean as possible and available in a suitable location for an inspection.
7. Cancellation Policy:
- Customer can cancel inspections with a 10% cancellation fee on a refund or a full credit of equal value towards another inspection prior to the inspection appointment being confirmed/set with seller.
- After an inspection appointment has been confirmed and an inspector has been assigned to the inspection, customers can cancel the inspection at this point with a 30% cancellation fee or a full credit of equal value towards another inspection.
- Customers cannot cancel an inspection once an inspector is in route to an inspection location. We have a zero-refund policy at this point of the process.
- Inspections cancelled due to sellers prior to the inspector being in route will be issued a full credit of equal value towards another inspection.
- Inspections cancelled by the seller once the inspector is in route will be issued a credit less a 30% rescheduling fee.
8. Disputes - Arbitration ONLY
(i) Any controversy or claim arising out of or relating to these terms and conditions, or the breach thereof, or any disputes or claims relating to inspections provided by CarDr.com shall be settled by arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitration shall occur at a location of CarDr.com choosing in DuPage County, Illinois. The parties shall pay their respective costs and expenses of arbitration. Notwithstanding anything to the contrary in this Section, to the extent you have in any manner violated or threatened to violate CarDr.com intellectual property rights, CarDr.com may seek injunctive or other appropriate relief in any state or federal court in the State of Illinois, and you consent to exclusive jurisdiction and venue in such courts.
(ii) Litigation: To the extent any claim where the arbitration terms above don't apply, you agree that any action relating to this agreement or CarDr.com services, shall be construed under the laws of the State of Illinois, and that any such action shall be instituted and prosecuted in either the federal courts located in the County of Dupage, State of Illinois. Both you and CarDr.com waive the right to seek a change of venue. Both you and CarDr.com waive the right to a jury trial in any such litigation.
9. Refund Policy
All disputes of inspection must be reported in 10 business days. You must email email@example.com within ten (10) days for consideration of a refund - please include pictures and detail issue(s). Due to the complex mechanical nature of automobiles and factors that may affect their continued performance, all submissions must be received by CarDr.com within ten (10) days of the inspection report being made available to you.
10. Taxes: Sales tax etc.
The listed inspection service does not include sales, use, excise or any other applicable taxes. Such taxes, if any apply, shall be added to the cost of our service.
11. Contact Information
All notices, or other communications shall be in writing and shall be deemed duly given and received by CarDr.com by certified mail. All communication to you shall be addressed to your address as listed in the CarDr.com Inspection Order Form. All communication to CarDr.com shall be addressed to firstname.lastname@example.org or office address set forth in the Contact Us section of our website: www.cardr.com
13. Communications with Inspectors:
As the purchaser you agree that all communication will remain with CarDr.com about any and all inspection related details. The inspector will not engage in any form of conversation without a pre-arranged agreement with CarDr.com.
14. Other State Laws & Severability:
Some states do not allow the limitation, exclusion or disclaimer of implied warranties or incidental and consequential damages, so the limitations or disclaimers in this agreement will be modified as permitted by the local law. The Disputes will be by arbitration in Illinois. If any section of this agreement is found by competent authority to be invalid, illegal, or unenforceable in any respect and for any reason the enforce ability of the unaffected remainder of such section and the remainder of the agreement shall continue in effect.
15. No Third-Party Inspections
By purchasing a CarDr.com inspection, you are agreeing that you're purchasing the inspection for your own use and agree to not resell the inspection to other parties.
16. Vehicle - "As Is"
We do not provide any guarantee and are not responsible for any mechanical/electrical/body of the vehicle. The CarDr.com report is not a substitute for any safety and/or emissions inspection that is required by applicable state laws. You agree that you are responsible for all repairs or any costs associated with owning and maintaining a vehicle.
17. Deceptive Practices
CarDr.com makes the best effort but cannot guarantee inspection reports for deceptive practices by vehicle owners / dealers / inspector fraud and third parties.
18. LIMITATION OF LIABILITY ALL
SERVICES FROM CARDR.COM INC ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. YOU ACKNOWLEDGE, BY YOUR USE OF THE SERVICES, THAT SUCH USE IS AT YOUR SOLE RISK. YOU AGREE THAT CARDR.COM LIABILITY IS LIMITED TO REFUNDING THE PRICE YOU PAY FOR THE CARDR.COM INSPECTION IN THE EVENT YOU ARE DISSATISFIED WITH CARDR.COM SERVICE. IN NO EVENT SHALL EITHER CARDR.COM OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES ARISING OUT OF OR IN ANY WAY WITH THE USE OF THE SERVICES.