Terms of Service: CarDr.com Inc

These terms and conditions are a contract between you with CarDr.com Inc (CarDr.com or company or we ). By visiting our website at www.CarDr.com or ordering an inspection with CarDr.com, you are agreeing to be bound by these terms and conditions and are not transferable to another party. Both purchasing online or by phone you agree to be bound by the terms of Service.

1. CarDr.com Vehicle Inspection Service:
When you place your order with CarDr.com, you are asking us to evaluate the condition of the inspected vehicle in a parking lot, where the inspector visits the inspected vehicle at the location of the vehicle sellers choice. Our inspectors are third party local  inspectors and provide a visual inspection without any "vehicle lift"  when they inspect the automobile.

While our inspectors follow a professional inspection process  - they are required to perform the checklist provide by CarDr.com Inc's Inspection App. All of these are a best attempt to help the comprehensiveness of a "visual inspection", many thing can be hidden during this brief inspection. The inspectors do not elevate the vehicle or use any tools to repair or take apart the vehicle. The CarDr.com vehicle inspection service is a visual inspection and some of the issues may not be observable during the inspection. The CarDr.com inspector will attempt to do an Idle test and a driving test of the automobile - if this is permitted by the seller and the weather/traffic allows. For example cars with no plates  - a test drive will NOT be conducted. Once the inspection is completed, you will receive the vehicle inspection report of the along with pictures taken during the vehicle inspection.

2.  CarDr.com Service Limited to Inspection
CarDr.com performs vehicle inspection services only and gives you the condition of the vehicle. The company  does not verify that the seller has the legal right to sell the vehicle and is not not responsible for representations made by the seller or any other party.

3. Technology, Patents and Content
Our Vehicle Inspection technology including Inspection APP and OBD Diagnostic capabilities are Patent pending and copyrighted. Inspectors and User are made aware that any violations or copying our APP and content - except the final report is not permitted. Even Inspectors are required to keep the technology, app and data confidential and not decimate without permission. 

4.  Parking Lot Inspection Inspections
This is a parking lot inspection and not  CarDr.com inspections may be affected by weather and light conditions, as well as the cleanliness of the vehicle. Many external factors, beyond our control, can reduce the accuracy of the inspection, making things such as repainting and body work difficult to detect with the naked eye. For the most accurate inspection report, the vehicle must be clean, dry and situated in well-lit location at the time of inspection. However, CarDr.com does not agree to take any steps or actions affecting the vehicle's condition at the time of the inspection. CarDr.com strongly suggests that you contact the seller and make all necessary accommodations to insure that the vehicle is as clean as possible and available in a suitable location for an inspection.

5.  Cancellation
CarDr.com may decline to undertake the requested inspection, in which case your prepaid inspection fee will be promptly refunded. 

  1. We offer 100% Refund Prior to Seller's Confirmation of Inspection time
  2. Once Sellers Confirms and an Inspector Confirms. If order is cancelled 12 Hrs prior to Inspection time - we offer a 60% Refund. 
  3. There is no other Refunds 6 hrs prior to the Inspection. 
  4. Once an Inspection is performed there are no Refunds. 

6.  Disputes - Arbitration ONLY

(i) Any controversy or claim arising out of or relating to these terms and conditions, or the breach thereof, or any disputes or claims relating to inspections provided by CarDr.com shall be settled by arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitration shall occur at a location of CarDr.com's choosing in DuPage County, Illinois. The parties shall pay their respective costs and expenses of arbitration. Notwithstanding anything to the contrary in this Section, to the extent you have in any manner violated or threatened to violate CarDr.com's intellectual property rights, CarDr.com may seek injunctive or other appropriate relief in any state or federal court in the State of  Illinois, and you consent to exclusive jurisdiction and venue in such courts.

(ii) Litigation: To the extent any claim where the arbitration terms above don't apply, you agree that any action relating to this agreement or CarDr.com's services, shall be construed under the laws of the State of Illinois, and that any such action shall be instituted and prosecuted in either the federal courts located in the County of Dupage, State of Illinois. Both you and CarDr.com waive the right to seek a change of venue. Both you and CarDr.com waive the right to a jury trial in any such litigation.

7.  Refund Policy
All disputes of inspection must be reported in 10 business days. You must email support@cardr.com within ten (10) days for consideration of a refund - please include pictures and detail issue(s). Due to the complex mechanical nature of automobiles and factors that may affect their continued performance, all submissions must be received by CarDr.com within ten (10) days of the inspection report being made available to you.

8.  Taxes : Sales tax etc
The listed inspection service does not include sales, use, excise or any other applicable taxes. Such taxes, if any apply, shall be added to the cost of our service.

9.  Contact Information
All notices, or other communications shall be in writing and shall be deemed duly given and received by CarDr.com by certified mail. All communication to you shall be addressed to your address as listed in the CarDr.com Inspection Order Form. All communication to CarDr.com shall be addressed to support@ CarDr.com or office address set forth in the Contact Us section of our website: CarDr.com.

10.  Privacy
At CarDr.com, we care about customers' privacy and is listed on the "privacy policy" page. By purchasing a vehicle inspection through CarDr.com you will be providing certain personal information to us. CarDr.com will only share your information with our affiliates to carry out the intent of the service you purchased from us or to present you special offers and/or incentives from our affiliates. We will not share your information with an unaffiliated third party, unless we are required to do so by law.

11.  Communications with Inspectors
You agree to communicate only with CarDr.com about the inspection.

12.  Other State Laws & Severability:
Some states do not allow the limitation, exclusion or disclaimer of implied warranties or incidental and consequential damages, so the limitations or disclaimers in this agreement will be modified as permitted by the local law. The Disputes will be by arbitration in Illinois. If any section of this agreement is found by competent authority to be invalid, illegal or unenforceable in any respect and for any reason the enforce ability of the unaffected remainder of such section and the remainder of the agreement shall continue in effect.

13.  No Third Party Inspections
By purchasing a CarDr.com inspection, you are agreeing that you purchasing the inspection for your own use and agree to not resell the inspection to other parties. The use if inspection is limited to purchasing party. 

14.  Vehicle - "As Is" 
We do not provide any guarantee and are not responsible for any mechanical/electrical/body of the vehicle. The CarDr.com report is not a  substitute for any safety and/or emissions inspection that is required by applicable state laws. You agree that you are responsible for all repairs or any costs associated with owning and maintaining a vehicle. 

15.  Deceptive Practices - CarDr.com makes the best effort but cannot guarantee inspection reports for deceptive practices by vehicle owners / dealers / inspector fraud and third parties.

16.  LIMITATION OF LIABILITY ALL
SERVICES FROM CARDR.COM INC ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. YOU ACKNOWLEDGE, BY YOUR USE OF THE SERVICES, THAT SUCH USE IS AT YOUR SOLE RISK. YOU AGREE THAT CARDR.COM'S LIABILITY IS LIMITED TO REFUNDING THE PRICE YOU PAY FOR THE CARDR.COM'S INSPECTION IN THE EVENT YOU ARE DISSATISFIED WITH CARDR.COM'S SERVICE.

IN NO EVENT SHALL EITHER CARDC.COM OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT  DAMAGES ARISING OUT OF OR IN ANY WAY WITH THE USE OF THE SERVICES.