Terms of Service CarDr.com

Please read the following terms and conditions carefully. These terms and conditions are a contract between you with CarDr.com Inc (CarDr.com). By visiting our website at www.cardr.com or ordering an inspection with CarDr, you are agreeing to be bound by these terms and conditions. The rights and obligations in your agreement with CarDr.com are personal to you, and not transferable to another party. Both purchasing online or by phone will indicate that you agree to be bound by the terms of this agreement.

1. Nature of CarDr.com Inspections
When you place your order with CarDr.com, you are hiring us to evaluate the overall condition of the designated vehicle, based on what our inspectors can subjectively observe when they see it. CarDr.com inspectors do not use hoists or tools or dismantle the vehicles. The CarDr.com service is a visual inspection of all reasonably accessible items only, and some problems may not be observable during the inspection. The CarDr.com inspector will attempt to test drive the vehicle, but if this is not feasible, a test drive will NOT be conducted. Once the inspection is completed, you will receive a hyperlink to the inspector’s report, along with the photographs of the vehicle taken during the inspection.

2.  CarDr.com Service Limited to Inspection
CarDr.com performs inspection services only. CarDr.com is not affiliated with the seller of the vehicle and does not take a position on whether you should, or should not, purchase the vehicle. CarDr.com does not verify that the seller has the legal right to sell the vehicle. CarDr.com is not responsible for any representations made by the seller or any other party.

3.  Vehicle Remains “As Is”
Because the vehicle being inspected is a “used” vehicle, you agree that, even after inspection, you will be purchasing the
vehicle in an “as is” condition, unless otherwise warranted by the seller. Because a vehicle’s condition may change between the time the inspection is conducted and the actual purchase of the vehicle, we recommend having the inspection completed as close in time to the purchase as possible. The CarDr.com report shall not be construed as a substitute for any safety and/or emissions inspection that is required by applicable state laws. The CarDr.com inspection also does not act as a warranty or as an insurance policy on the vehicle’s condition nor does CarDr.com or its services extend or affirm any warranty on the vehicle issued by or provided by the seller. You agree that you are responsible for all repairs or any costs associated with owning and maintaining a vehicle.

4.  Factors Affecting Inspections
CarDr.com inspections may be affected by weather and light conditions, as well as the cleanliness of the vehicle, both inside and out, at the time of the inspection. Many external factors, beyond our control, can reduce the accuracy of the inspection, making things such as repainting and body work difficult to detect with the naked eye. For the most accurate inspection report, the vehicle must be clean, dry and situated in well-lit location at the time of inspection. However, CarDr.com does not agree to take any steps or actions affecting the vehicle’s condition at the time of the inspection. CarDr.com strongly suggests that you contact the seller and make all necessary accommodations to insure that the vehicle is as clean as possible and available in a suitable location for an inspection.

5.  Resolution of Disputes – Arbitration

(i) Any controversy or claim arising out of or relating to these terms and conditions, or the breach thereof, or any disputes or claims relating to inspections provided by CarDr.com shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial [or other] Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitration shall occur at a location of CarDr.com’s choosing in DuPage County, Illinois. The parties shall pay their respective costs and expenses of arbitration. Notwithstanding anything to the contrary in this Section, to the extent you have in any manner violated or threatened to violate CarDr.com’s intellectual property rights, CarDr.com may seek injunctive or other appropriate relief in any state or federal court in the State of  Illinois, and you consent to exclusive jurisdiction and venue in such courts.

(ii) Litigation, Applicable Law, and Waivers To the extent any claim is not governed by the arbitration terms above, you agree that any action relating to this agreement or CarDr.com’s services, shall be construed under the laws of the State of Illinois, and that any such action shall be instituted and prosecuted in either the federal or state courts located in the County of Dupage, State of Illinois. Both you and CarDr.com waive the right to seek a change of venue. Both you and CarDr.com waive the right to a jury trial in any such litigation.

6.  LIMITATION OF LIABILITY ALL
SERVICES FROM CARDR.COM INC ARE PROVIDED ON AN “AS IS, WITH ALL DEFECTS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NOTHING IN THESE TERMS OR IN ANY DESCRIPTION OF PRODUCTS OR SERVICES IN THE SERVICES SHALL CONSTITUTE A REPRESENTATION OR WARRANTY WITH RESPECT TO SUCH PRODUCTS OR SERVICES. YOU ACKNOWLEDGE, BY YOUR USE OF THE SERVICES, THAT SUCH USE IS AT YOUR SOLE RISK. YOU AGREE THAT CARDR.COM’S LIABILITY IS LIMITED TO REFUNDING THE PRICE YOU PAY FOR THE CARDR.COM’S INSPECTION IN THE EVENT YOU ARE DISSATISFIED WITH CARDR.COM’S SERVICE, OR INJURIES OCCUR DUE TO AN UNREPORTED DEFECT IN THE VEHICLE.

IN NO EVENT SHALL EITHER CARDR.COM OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

7.  Cancellation
CarDr.com may decline to undertake the requested inspection, in which case your prepaid inspection fee will be promptly refunded. 

  1. We offer 100% Refund Prior to Seller’s Confirmation of Inspection time
  2. Once Sellers Confirms and an Inspector Confirms. If order is cancelled 12 Hrs prior to Inspection time – we offer a 60% Refund. 
  3. There is no other Refunds 6 hrs prior to the Inspection. 
  4. Once an Inspection is performed there are no Refunds. 

8.  Unforeseeable Circumstances
You agree that if CarDr.com is prevented from the performance of the inspection or report due to circumstances or causes beyond its control, such as computer malfunctions, restrictive laws or regulations, labor disputes, or acts of God, CarDr.com is excused from further obligations. CarDr.com, in its sole discretion, may cancel such an inspection.

9.  Refund Policy after Inspection Report
If you believe there are inaccuracies in the inspection report, you must submit them to us (emailed to support@cardr.com within fourteen (14) days for consideration of a refund, include pictures and specific details addressing the issue(s). Due to the complex mechanical nature of automobiles and factors that may affect their continued performance, all submissions must be received by CarDr.com within fourteen (14) days of the report being delivered to you.

10.  Endorsements
Links provided from our website, CarDr.com, to another website, are not endorsements unless we expressly say so.

11.  Taxes
The listed inspection price on our website does not include sales, use, excise or any other applicable taxes. Such taxes, if any apply, shall be added to the cost of our service.

12.  Contact Information
All notices, or other communications shall be in writing and shall be deemed duly given and received by CarDr.com (i) seven days after being sent by certified or registered mail return receipt requested, postage and charges pre-paid; (ii) one business day after being sent by express overnight delivery by a national carrier; (ii) upon being transmitted by facsimile to the party to whom it is directed (sender must retain confirmation copy indicating that the facsimile was received by the party to whom it is directed; or (iv) if by email, upon actual receipt. All communication to you shall be addressed to your address as listed in the CarDr.com Inspection Order Form. All communication to CarDr.com shall be addressed to support@ CarDr.com or the address set forth in the Contact Us section of our website: CarDr.com.

13.  Privacy
At CarDr.com, we care about our customers’ privacy. CarDr.com’s collection and use of any information is described in and governed by the Privacy Policy (www.CarDr.com/privacy) unless otherwise stated. By purchasing a vehicle inspection through CarDr.com you will be providing certain personal information to us. CarDr.com will only share your information with our affiliates to carry out the intent of the service you purchased from us or to present you special offers and/or incentives from our affiliates. We will not share your information with an unaffiliated third party, unless we are required to do so by law.

14.  Communications with Inspectors
You agree to communicate only with CarDr.com about the inspection and to not contact any inspector directly. If you attempt to contact the inspector without CarDr.com’s consent, or attempt to remove CarDr.com from the inspection process, CarDr.com has the right to cancel the inspection and keep your payment.

15.  Other State Laws
Some states do not allow the limitation, exclusion or disclaimer of implied warranties or incidental and consequential damages, so the limitations or disclaimers in this agreement may not apply to you.

16.  Severability
If any section of this agreement is found by competent authority to be invalid, illegal or unenforceable in any respect and for any reason, the validity, legality and enforceability of the unaffected remainder of such section and the remainder of the agreement shall continue in effect.

17.  No Third Party Inspections
By purchasing a CarDr.com inspection, you are agreeing that you purchasing the inspection for your own use and will not resell the inspection to third parties or use the inspection other than for your own evaluation of the vehicle being inspected.