CarDr OBD IQ ULTRA delivers faster, deeper, and wider vehicle diagnostics — purpose-built for Manheim's auction inspection workflow.
Download guides, access the manager portal, watch training videos, and find sample reports — all in one place.
Step-by-step field guide for Manheim inspectors. Covers scan workflow, before-you-start checklist, troubleshooting, and important reminders.
How to log in, view reports, filter by inspector/VIN/location, and switch between Snapshot, Customer Summary, and Full Scan Report views.
View a real OEM-level diagnostic report generated by CarDr. See DTCs, repair estimates, code reset detection, emissions readiness, and more.
Access the CarDr web portal to view scan reports, track inspections, search by VIN, filter by date, and monitor arbitration vehicles.
Get the OBD IQ app from the Apple App Store. Requires iOS 16 or above.
Complete an OEM-level vehicle diagnostic in 7 simple steps. Most scans finish in about 15 seconds.
Before opening the app, turn on Bluetooth and mobile data on your Apple or Android phone.
Stay within about 5 feet of the ULTRA adapter during the scan. You can move around the vehicle, but do not leave the inspection area while a scan is active.
Launch CarDr OBD IQ. The first time you open it, allow all requested permissions.
If permissions are denied, Bluetooth communication may fail. The Bluetooth connection may take up to a minute.
Enter your inspector login credentials to access the app.
Start the vehicle. Plug the ULTRA adapter into the OBD port and confirm “blue ready” status.
Then press Advanced Scan.
Enter the vehicle mileage and tap Continue to begin scanning.
When the scan finishes, use the white arrow on the right side of each module to move through the details.
To open saved scan results, select the SCAN REPORTS button to view vehicle reports. Copy and paste codes or necessary data into the Manheim application.
Confirm all four items before beginning a scan.
Bluetooth & mobile data are ON
CarDr OBD IQ installed with login credentials
Vehicle is started before scanning
ULTRA fully seated in OBD port, blue Ready status confirmed
Quick reference for field inspectors. If a problem continues, escalate through your normal site support process then email [email protected].
| Issue | Check | Action |
|---|---|---|
| App won't connect | Bluetooth is off, permissions were denied, or phone is too far from adapter | Turn on Bluetooth, confirm app permissions, stay within ~3 ft, reopen app if needed |
| No scan starts | Vehicle is not started, or adapter is not fully seated | Start the vehicle, re-seat the ULTRA adapter, retry Advanced Scan |
| Scan is slow | Some vehicles have 100+ ECUs and require more time | Wait for completion. Do not unplug adapter or leave the area mid-scan |
| Bluetooth interference | Other vehicles being scanned too close (<15 ft apart) | Use 3 ft max distance to active device, maintain 10+ ft between concurrent scans |
| Results not available | Scan was not fully saved | Tap Complete, confirm save, then open Scan Results and select saved report |
View, search, filter, and print all scan reports from your desktop. Track inspector activity and monitor arbitration vehicles.
Access all completed scan reports with DTCs, repair estimates, and code status.
Monitor inspection activity and scan volume by individual inspector.
Instantly look up any vehicle by VIN including arbitration vehicles.
Filter scans by location, vehicle make, model, year, and date range.
Watch the CarDr OBD IQ app walkthrough to see the full scan process in action.
Schedule a collaborative onboarding session to get your inspectors and managers set up with CarDr OBD IQ ULTRA at your Manheim location.
