FAQs

What forms of payment do you accept?

CarDr.com accepts all major credit cards, debit cards and ACH withdrawal.

How do I view my completed scans?

Completed Scans can be viewed on the mobile and desktop applications

How much do you charge for additional users ?

No additional user charge.

How Long are the CarDr.com contracts?

CarDr.com is billed month to month. We do not have contract based model

Whom to contact in case of a billing inquiry?

Please contact support@cardr.com  or call and talk to a live agent at 800-932-1120 available on Monday to Friday 7am CT to 7pm CT

Do I need Wi-Fi , or Data to use the OBD-IQ application?

Yes, please check your internet connection prior to use to ensure the best results